HP Printer no longer works but Apple thanks for Mavericks FIXED

Posted By: Ian on Oct 29, 2013 in Blog
Last modified on January 29th, 2015 at 9:31 pm,

After being told i could get Mavericks for free i was exited and went straight to download it.
I really like it but had NO idea that in accepting this FREE update from APPLE my old HP Printer (HP Deskjet 5550) would now no longer work with my operating system.
(Not sure if other printer makes or peripherals are affected but i’d imagine they would be)

We are sorry to inform you that Mac OS X v10.6 Snow Leopard, OS X v10.7 Lion, and OS X v10.8 Mountain Lion support is not available for your HP printer. Therefore, your printer will not work with these operating systems.
If you use any of these Mac versions on your computer, consider upgrading to a newer printer

Source HP Printers no longer supported

How many people have been affected by this! Potentially millions and the worst thing i got no message or alert saying my printer does not work with Mavericks it just showed it as offline and not connected which led me in search of an answer.

Do you have a fix or workaround?


My work around

Now I’m running a copy of windows with virtualbox.  But would like to know more as to why the printers are no longer supported – Is it to try and force people to buy new printers?


Now my printer works : )

After a lot of playing around and research i have managed to get my printer to work with Mavericks! By way of several things but basically downloading hpijs-3.10.6.dmg, Foomatic-RIP 4.0.6, gplgs-8.71.dmg and the latest version of CUPS

From system information i now have (For anyone who this may help especially URI when using CUPS online).

hp deskjet 5550:
Status: Idle
Print Server: Local
Driver Version: 10.4
Default: Yes
Shared: No
URI: usb://hp/deskjet%205550?serial=000000000010
PPD: HP Deskjet 5550 hpijs,
PPD File Version: hpijs
PostScript Version: (3010.000) 705
(3010.000) 707
(3010.000) 815
(3010.000) 853
CUPS Version: 1.7.0 (cups-372)
Scanning support: No
Printer Commands: AutoConfigure Clean PrintSelfTestPage
CUPS filters:
Path: foomatic-rip
Permissions: ---------
Fax support: No

Jump into terminal and type “system_profiler SPUSBDataType” too view all USB devices connected if your printer does not show up make sure it’s connected directly to your computer and not through any extension cables or anything whilst performing this test.


Did this help you? Please Let me know by commenting below even if it’s just to say “Thanks”

Discussion - 2 Comments

  • Jon Jon Dec 01, 2013 

    Thanks! worked a treat for me and my deskjet 5550 under mavericks!

  • Jeff Jeff Jun 07, 2015 

    Yes! It worked great! Thanks a bunch.


leave a comment

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